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Fig.1. Prof. Jilly Salmon author of ‘E-Tivities’
Inspired by a couple of talks given by Prof. Gilly Salmon at the 5th Coursera Partners’ Conference in The Hague in March 2016 I have been working on a way to take her ‘Five Phases’ of online course design and turn it into a ‘workshop’ model that could be used to help design courses, and to compare courses, their affordances and learning outcomes.
Fig. 2 A set of coloured blocks I use to think through, or to analyse, the phases of an online course
Her idea was to give educators a simple, approachable way to think through the design of a ‘Technology Enhanced’ course.
Fig.3 My interpretation of how Gilly Salmon uses coloured blocks to visualise the ‘ideal’ or ‘typical’ components of an online or ‘technology enhanced’ course in tertiary education.
This is one the many approaches that I am familiar with and in some instances have used to design a course, from packs of loose, printable cards developed by JISC that were used in a OLDS MOOC I completed, or flowcharts called ‘Swimming Lanes’ used an online App through the Open University, during one module of the Open University’s ‘Master of Arts: Open and Distance Education’ (MA ODE) or on a white board in an ‘industry’ in e-Learning Network (ELN) workshop I attended in London for corporate online training.
Fig.4 A pack of cards developed by JISC to assist with course design.
The goal is always the same: to have a blueprint that can be shared with colleagues and a team that will build the platform before ‘populating’ it with content (and knowing what kind of content this will be: text, rich media, game/activity, assessment etc). This is something I am familiar with as a producer working in corporate training, video and interactive production. I moved from linear treatments and scripts and to packs of storyboard ‘blueprints’ that would show, what Gilly Salmon would later call ‘e-tivities’. These storyboards would also show the buttons and links that would appear on the DVD or computer-based training we produced.
Fig.5. The Creative Workshop that I ran at the Open University Business School to resolve problems with running multiple LinkedIn Groups for current students, alumni and prospective students.
While at the Open University Business School (OUBS), I completed their MBA module ‘Creativity, Innovation and Change’ and was introduced to dozens of techniques for helping people unravel a problem or come up with a creative way of doing things. It has been exciting to apply this in small groups, running workshops to solve problems collectively and to come up with often surprising, actionable results – that everyone felt they had contributed to. I have shared the techniques, including the ‘Bible’ of creative workshop techniques with the founder of The School for Leaders to use in their summer schools.
Fig. 6. A set of the current tabs on the Western Front Association website. As the digital editor I upload all items, sometimes as many as a 30 a week.
More recently, my part-time role as the Digital Editor for The Western Front Association (The WFA) I have written and assembled, added modified images, links and video to a MailChimp newsletter that then went out to our 6,500+ subscribers while posting some 15 articles and events to the website and feeding some of these to The WFA Facebook Page. Meanwhile, 18 months into this role, I am working with the Executive Committee of The WFA to replace the current website. Until now I have been working with a web agency in Dundee working largely online and through a ‘ticketing system’ for tasks to be undertaken. The brief, that I wrote, is for far greater focus on The WFA remit of: ‘studying, learning and research’. To this end, alongside completing, part-time, an MA in the history of 1914-1918, I am in continual contact with academics and their support teams in the UK and abroad endeavouring to represent their work, by sharing and publishing events and papers. During the week I will correspond via 60+ emails and one Skype call. Every couple of months we meet face to face in offices in London.
This kind of team working, as a producer in TV and video production and creating websites, has been matched by some volunteers roles, for example, as the Chairman of ‘Wave Leisure’ the group that took over leisure facilities from Lewes Town Council, by multiple roles in a 1,000 member swimming club working with colleagues, parents and swimmers (children through to Masters), while currently, by way of example, I am working with a group in Lewes to research, write, then present in talks and through displays in shop windows the history of Lewes during the First World War. Another, disparate involvement in ‘academia’ has been my working on a three day conference on the political philosopher Plamenatz, using a handful of names and authors to build a database and get in touch via social media with potential speakers and event attendees for the University of Oxford.
Fig 7. The OU interactive online tutor platform
Meanwhile, over the last week, inevitably, with my interest in online education, I hold an MA in Open and Distance Education from the Open University (2013), I am taking more than a close look at the approach taken to blended learning at the University of Wolverhampton where I am a part-time student. The OU had its own e-portfolio ‘MyStuff’ that I personally used religiously only to have it deleted and replaced with a generic platform – an early version of Mahara. Wolverhampton use PebblePad. I use all the different platforms, as a learning exercise and to mentally acknowledge their presence should I need them later. My experience and preference is to use a student Blog platform that provides the simple three options of publishing 1) privately 2) to my faculty/student group only or 3) to the world. You have the benefit of putting all your study ‘stuff’ in one place, then to share with the faculty if you are working on a collaborative task and also to share, more expansively thoughts and ideas about the life, the university and everything. My interest in online learning has seen me invited by the University of Wolverhamtpon to take part in reviewing of the School of Arts’ ‘Offer’ and the university’s adoption of a new platfrom, Canvas, later this year.
Fig. 8. The current OU Student platform: simple and clear. My OU Blog usage.
My OU Student blog, which I used extensively, over three years has several thousand followers and has been viewed 1.7 million times. I still write in it to keep up with former students and tutors. I also rely on it to find tagged papers, infographics, and notes on every subject covered by The OU MAODE. Other ‘databases’ I use include Picasa (now Google Pics) where I have many thousand screen grabs related to all manner of subjects, not least seven distinct ‘albums’ related to ‘E-Learning’. Finding visual references or ‘aides memoire’ invaluable I have in the past used FlickR not only to save photographs online, but to share them and gather information and contacts around them.
I still used Pinterest extensively, gratuitously grabbing and assembling images as I read and explore, while in the past, I have also made extensive use of Stumbleupon. Short of ‘lifelogging’, that I have tried, studied and discounted, I find that with devices, apps and platforms one can recreated a fraction of the contents of one’s brain online: in scale though, it is, for the moment, only an ‘aide memoire’. I wonder if in time, ‘A.I’ could make this smart? I hanker after an Alexa like presence that knows me better than I do, a ‘personal assistant’ for the 21st century.
My history with Pinterest has been as an ‘aide memoire’ and collection of curiosities. Galleries of images on a theme, held and built upon in one place are a quick-fire ‘concept board’ for the inventive mind, but also of practical use where an image is required to support a particular article. Recently looking at this I wish, having pinned one, I’d gone back and worked with dendrograms: I an see their value for clustering, and therefore making sense of ideas; perhaps for writing something like this, but certainly for a formal, academic essay. I click on the image of the dendrogram I had saved and in an instant I am reading an article on ‘How we designed FutureLearn’s new course categories’ on the FutureLearn website of how they created categories for their website. In turn this shows me what I do and do not understand about dendrograms amd their creation: I am familiar with ‘card sorting’ and ‘closed card sorting’. Now I could plan one to be created online using ‘Optimal Workshop’, which includes tools such as ‘Tree Testing’, ‘Card Sorting’, ‘First-click Testing’ and ‘Qualitative Research’.
Five modules were required to gain the MA ODE. There are six modules. I have completed all of them and am also thinking about joining a ‘new presentation’. As a student, and while working at The OU, I saw the OU platform develop and took part in its ‘re-invention’ not only attending internal research sessions, but also attending the ‘Usability Testing Lab’ to be taken through screening of versions of key pages. It struck me that repeatedly the desire was to enhance usability, which saw the key pages repeatedly simplified. Presented with a screen, with a facilitator at my side, and others behind a two-way mirror, my actions, feelings, and eye-movements are followed, while my comments and thoughts when prompted by the researcher are noted down
The Open University Business School web pages were put through this process. A number of people, fitting the ‘persona’ profiles of an OUBS student were paid a fee to take part. The ‘Human Computer Research Labs’ can be booked following these guidelines.
Fig. 9. The University of Wolverhampton’s Learning Platform
I use and am familiar with the affordances of their learning platform ‘WOLF’ and have identified strengths, weaknesses and opportunities which I am sharing both with the chair of the MA program and with university learning support team. The problem with its use for the course I am taking isn’t technical, but human: tutors, students and others need to respond to comments; best practice will be picked up through use, but for now some tips are needed: dont give the title of your comment as the date of the Saturday Course – everyone does this and as a list it looks meaningless; starting a discussion is one thing, responding in a thoughtful and constructive way to others matters more. ‘Listen’ to what a person has written, and respond to all of it. Keep of your agenda, be considerate and respectful of theirs – you’ll have your chance. Treat it as a reciprocal experience. Treat it like having all you coffee room discussions recorded and typed up. It should be friendly, even rambling, open, constructive and engaging. You cannot bore people into taking part.
Fig. 10 The Open University MA ODE module ‘conference’ or ‘student forum’ activity between ‘Tutor Marked Assignments’ (TMAs)
Not one student posting to the discussion since October 2016 has had a response, neither from tutors, nor from fellow students. I can try to act as a catalyst to invigorate this, however, if my lone voice then appears and responds with comments to 90% of the threads another problem is created.
Fig. 11 A variety of ‘Posters’ representing papers produced by Coursera Partners. Coursera Partners’ Conference 3016
Most of this knowledge I have gained through experience over many years, starting in 2000/2001 with ‘Friends Circles’ on the Diaryland Platform, then ListServ with The OU in 2001, but in particular through the many modules of the MA ODE. I can now look at papers on ‘student engagement’ or call up a ‘Poster’ and talk I had with an academic at the 5th Coursera Partners’ Conference in 2016.
A significant failing of the Wolverhampton MA course, which says it uses ‘blended learning’ had been to have a proper, hands on induction, face to face as well as online (it is ostensibly a residential, lecture-driven course). As I write this, the course chair and I on the MA course at Wolverhampton are exchanging thoughts on the discussion forum. I believe I have credibility because I know the subject and so can contribute at that level, but also, because I am so familiar with this kind of setup and know what makes them work: keeping the questions open, reading and responding directly to what others have said (as you ought to do if they were talking to you face to face), and keeping the tone open, supportive, professional and on brief – unless you create informal ‘break-out’ spaces. I also know that having posted a few replies, however great the temptation, I need to stand back for a couple of days to give others a chance to come in, and then when I do return to respond to one or two, but not all of them: to let some of the discussions purposively be picked up and carried by others.
Fig. 12 Studying 3D production and design post-graduate students had to grade each other in terms of ‘collaboration’ and ‘team working’ those receiving the lowest scores given especial attention to bring them ‘on board’.
There are universities that successfully have MA students contributing to undergraduate discussions, and doctoral research students contributing to MA discussion groups. All would benefit from a workshop on the dynamic of these and the psychological impact on student behaviours if you are too dominant, or flippant, or dismissive. The typed word has multiple tones because the reader invents it.
As a student I have now been in thirty or more of these, online learning groups, all the way through the OU MAODE, but also in MOOCs, particularly from FutureLearn, but also from several and different Higher Education and Commercial MOOCs I have taken since: Oxford Brookes, Coursera for example.
There is a pattern of use, or no use at all. Where a group of students regularly ‘hang out’ the exchange can be extraordinary: constructing meaning, building confidence, acquiring knowledge and having a laugh. I am currently an online mentor with the Open University, and also a mentor (on campus) at the School of Communication Arts (since 2011), though by far my busiest, most fulfilling and insightful experience (daily if I wish it to be) is as an online mentor with Coursera. I recently shared issues with engagement in a Coursera ‘Hang Out’ and found myself recalling some of the greatest successes at The OU: a tutor who posted a different picture of a ‘Water Cooler’ each week and used this for students to have a ‘free for all chat’, which gave them confidence with the platform before going back to the academic threads; and a student in my tutor group, soon after they had been launched, getting us all to join a ‘Google Hang Out’ for a pajama party – not as salacious as it sounds with students in many different time zones (and cultures). Coursera are doing this too: a recent ‘off campus’ hang out having us bring our favourite ‘food’ to the hangout to discuss: interestingly with Coursera Mentors from Egypt, California, Chile, Germany, the Netherlands, Argentina, Canada … England and Wales.
At Wolverhampton I have also put myself forward to support the creation of online materials for this and other courses. I have done this before, asked by Creative Skill Set to join a panel advising them on the creation of a number of MOOCs they were part financing via a number of UK universities, and also advising Design & Art Direction (D&AD) after they had received a management consultancy report advising them to move some of their workshops and distance learning ‘products’ online.
Fig. 13 Daphne Koller presenting at the 5th Coursera Partners’ Conference, March 2016
I was introduced to the work of Daphne Koller and Coursera as an MA ODE graduate student in 2010/2011. The results from their earliest courses have shaped their thinking since: close analysis of how thousands of students struggle pinppoints where the educators need to improve how they present and explain a thing (which benefits students on campus too) while experiments with peer reviewed and tutor graded assessments were telling: far from ‘cheating the sytem’ or just getting it wrong, students tended to mark more harshly than the tutor. Peer review works at another level too: by assessing the work of others your own knowledge deepens. They do say that the best way to learn a subject is to teach it, after all.
I have since completed several Coursera MOOCs on ‘Learning How to Learn’, ‘Photography’, Search Engine Optimisation’ and ‘Creative writing’. It has been a fascinating and rewarding journey to use the platforms, experience how it works, to see how Coursera are constantly improving and adapting (and contributing to this) and to have become (after training) a Coursera Mentor (since August 2016). The mentor is support, a moderator, and a technical and subject guide. The support we get includes regular emails and newsletters, as well as weekly ‘Hangouts’.
A bit like a ‘mentor’ but with more ‘powers’, I am a moderator on various groups on LinkedIn, a moderator in the eLearning Global Network (34 k+ members) but also the moderator and founder of ‘Swim Club Teachers & Coaches’ group (1.4k members). In these groups, and initially learning from Thomas Garrod in the eLearning Global Network, I came to develop ‘best practice’ when seeding and responding to discussions. This is something I took to The Open University Business School (OUBS) where I took over, developed and started four LinkedIn Groups in turn for alumni, present students, prospective students and the newly formed ‘Business Breakfast Network’. (Memberships ranging from several thousand to zero when I set up the ‘Business Breakfast Network’). These groups were used for multiple reasons: maintaining interest in The Business School, supporting learners and acting as a hub and a learning/sharing platform, directing prospective students to a series of webinars I set up and beginning a corporate, business network. In each case I developed and grew group numbers and participation. In all these instances, including the lead on a programme of webinars aimed at prospective students, I worked with senior and junior academics from OUBS, and with administrative staff.
Fig. 14 A video producer (writer/director). Interviews, conferences, lectures and bespoke training.
Over the last week, I have responded to five Coursera students on MOOCs, and taken part in two Coursera Hang-outs. Often my input is to nudge the student along, even, simply to indicate that there is someone listening. Issues with assessments are not unusual: people get miffed if they don’t pass the formal, graded assessment at the end of the week first time and can blame the system if they don’t get the grade a second time either. I am loath to point out that I rarely got through one of these multiple-choice quizzes first time, the questions shuffle each time you take the ‘test’, you are also directly, a little clumsily I would say, directed to the part of the course that might help you get the answer correct. In one instant it took me 7 attempts, another 11 and time out to go back over two weeks of learning material, and by then, the option to ‘reset’ the course by two weeks or try and catch up. Most Coursera courses now start on a rolling basis every two weeks and as a student you can, if you get stuck or delayed, reset to an earlier ‘presentation’. This sadly does impact on the task of creating any student bonding in a ‘cohort’ and so reaping the benefits of camaraderie, collective effort and collaborate, constructed learning.
One of the hangouts is with the Coursera technical and support team based in Mountain View, CA and a ‘Chill out’ of a tiny fraction of the 1,900 Mentors worldwide. It is fascinating to learn that the University of Michigan is aiming to have 200 of its courses online by the end of 2017, with 83 already online. (I mentor one of their MOOCs). They are splitting content between Coursera and EdX. This is seen as a valuable way forward for educators for students on campus, and to build and support students ‘at a distance’.
Fig.15 A break-away session on how to create, manage and moderate an online forum used by students from across the world. Coursera Conference 2016.
Attending the 5th Coursera Partners’ Conference in March 2016 I was able to hear academics speak, network with them, and in several instances take part in early-morning ‘creative workshops’ with them, in two cases initiating the topic we explored, namely ‘Resistance of universities to online learning’, and ‘Use of video in online education’. I could also build on my knowledge of how Coursera uses student data to improve courses by identifying sticking points; analsysis and change are part of their culture, part of what they see as a ‘movement’ to bring education to the world.
Fig.16 Annotated Post It notes used during a Coursera workshop which led to my own conception of how ‘Massive Demand’ feed into course programmes ‘on the ground’.
It was fascinating to learn how much corporate ‘partnership’ is occurring with academics, particularly in business schools, and how academics are adapting to the ‘flipped classroom’. Ten months later I am still reflecting on the 30 or so ‘Posters’ presented by a myriad of academics at Coursera who have been testing ‘technology enhanced learning’ in institutions around the world. Even something as subtle as where to place text, whether subtitles or annotations, on video were fascinating.
Fig. 17. Barb Oakley presenting ‘Learning How to Learn’ – the biggest MOOC to date with over 16 million participants.
I came to be at the Coursera Partners Conference, my delegate’s fees reimbursed, as I was, and still am, a fan of ‘Learning How to Learn’ and its author and presenter Barb Oakley. Personally, I think her delivery is a model for any lecturer wishing to create a ‘flipped classroom’. She shot all the video herself in her basement with a green screen on a budget of $5,000. As The OU TEL academic Martin Weller would argue, it was ‘good enough’ – the kind of video shoots I was responsible for in my former career are not necessary. A lecturer to camera does not have to be a multi-camera TED lecture event, or a BBC documentary. They simply need to be prepared, savvy, knowledgeable, open to constructive criticism and enthusiastic: and in due course, be prepared to replace bits as a better way to explain or show something is thought of.
The Coursera platform is extraordinarily smart and always adapting and improving: as a mentor I complete a weekly short survey and a monthly in-depth survey, let alone feedback issues with the student experience at every step of the way. Recommendations from mentors, I have found, are swiftly fed to the ‘Tech Team’ and adopted. This is a four part course that I completed with a score of over 80%: I am familiar with the modules, and can at any time go in and follow it as a student should I need a refresh. A basic component of the Coursera experience is for a short video of ‘knowledge acquisition’ followed by short formative multiple-choice quiz, which you have to repeat and pass to 80% before you can progress. Some students baulk at not getting it all right first time; so long as there is nothing wrong with the questions and content I persuade students that the effort required to get the answer right is very much part of the deeper learning experience. I was following the weekly Friday Coursera ‘Mentor Hang Out’ just before I came to write this. They have been holding these twice a week for some months. Beyond the blog and hoping that people will read and comment, and beyond the tutor supported forum where you hope they and fellow students comment, the beauty of a ‘hangout’ is that it gets people together in real time in a dynamic that is quite different from from a face to face seminar. As an alumni of ‘Learning How to Learn’ I receive, follow up on and respond to the weekly newsletter on dates, books, developments and insights.
Fig. 18 Mash-up promoting ways to put the ‘Oxbridge Tutorial’ experience online.
I am a little more than a passive alumnus of the Oxford School of Geography, attending lectures from time to time and in touch with the faculty about e-learning. I also take advantage of attending my former college and wider university events, including attending open lectures at the Oxford Institute of the Internet (OII) and Said Business School if it feeds my knowledge. Oxford is moving towards creating MOOCs on EdX after years of consideration, committee meetings and procrastination. In March I have a chance to hear more about this from the University’s Vice-Chancellor at a college conference. My fascination has always been on how to recreate the ‘Oxbridge Tutorial’ online; with small group hang-outs this has become possible, so long as they are made an obligatory part of a course and a carefully managed.
Fig. 19 Part of a corporate presentation attended on the functionality of Moodle.
My interest in corporate training a member of the Learning Skills Group (LSG), going to their annual conference ‘Learning Technologies’ (in Olympia, London), taking part in regular webinars since 2010. Introduced by a fellow student on the MA ODE I have also been dropping into an Australian ‘hang out’ for teachers in Higher Education since 2014 while the skills and experience I gained using LinkedIn groups I gained from eLearning Global Network and their monthly hangouts (I became a group moderating four years ago so can delete, move and edit posts from others too). You learn how the dynamics of an online group works, something I had become familiar with though such groups and the different platforms they use at The OU.
My interest in FutureLearn has been no less great that my interest in Coursera : I took their first FutureLearn MOOC on Web Science (and consequently applied to Southampton to undertake doctoral research, title ‘Can an email-prompted web-based e-learning platform aimed at undergraduates in the UK with moderate to persistent asthma improve compliance to their prescribed preventer drugs to 80%?’.
I went on to complete 11 FutureLearn courses and when Creative SkillSet decided to create MOOCs I was recommended by the Dean of the School of Communication Arts and joined the panel of advisors helping to fashion MOOC proposals from the likes of Goldsmith College and the National Film and Television School.
My interest in ‘Technology Enhanced Learning’ began when I was working as a producer for UK corporate producer TVL who were beginning to migrate linear-based video training to interactive formats. This saw me working with ‘educators’ in industries as diverse as Nuclear Fuels (Sellafield), Banking (Standard Life and NatWest), Law (The Crown Prosecution Service and legal publisher Legalease) and many others. A team, that I lead as the producer, included an instructional designer, writer (I often wrote the scripts) and in-house team of editors, graphic designer and ‘outside broadcast’ video teams. Working closely with the client my role was to help shape a vision for the work, then lead and represent the scripting and storyboards for what were in effect at first the means to replicate lectures, workshops and ‘on the job’ and ‘just in time’ training. For example vignettes of video were shown then questions asked and knowledge tested. As levels of sophistication and budgets increased 3D graphics and animations were used to help explain a process, machine action or flow of information. Feedback forms, then behaviour using computer-based learning at the desk then modeled how changes would be made. Thus I have found myself working at the THORP nuclear reprocessing plant on safety training, developing an interactive DVD on banking for Standard Life, creating training for NatWest on how to handle a bank robbery and bank manager kidnap while producing a course on ‘The Art of Legal Negotiation’ for lawyers.
Fig. 20. Experience using Cloudworks and receiving ‘badges’ as an incentive
I have at times worked in broadcast TV, as an assistant producer, even sound engineer, offline editor and vision mixer. Then, as now, I have no fear of learning new skills whether putting images through Adobe Lightroom, cutting audio with images in Camtasia, learning a new web platform, such as WordPress and Joomla, shooting and cutting video and loading this to YouTube and embedding it onto websites or into a newsletter using MailChimp, or using a collaborative learning and sharing platform such as Cloudworks.
With the move to a web agency in Brighton it was clear at the time that the ‘rich’ media of 3d computer graphics and drama-reconstructions could not be recreated online. In the first ‘educational’ platform I worked on (as its Producer) I worked directly with the client FT Knowledge and our creative team to create modules for an MBA programme which used animations, text, audio and multiple-choice questions as part of each module. Recognising the need to improve my knowledge I joined what was then the Open University’s MA in Open and Distance Learning – all learning ‘at a distance’ with a crude ListServ forum and physical books.
Fig. 21 Taking part in an OU wide research project with academics and other staff to identify key OU ‘Personas’.
While taking the renamed Masters Degree in Open and Distance Education’ I successfully applied to work at The OU and was based in Milton Keynes. Here I was surprised, though delighted to become quickly involved in an expanded role that had me sharing the ‘OU Student experience’ in meetings and workshops to heads of faculty, assistant lecturers and individual academics. Essentially, I was taking them through the affordances of platforms and tools that they had been wary of using. Meanwhile, I picked up two groups on LinkedIn for the Business School and began two more: one for prospective students and a fourth for the launch of the Business Breakfast Briefings. Familiar with LinkedIn I ran, supervised, moderated and seeded discussions and help build one closed and one open group into the 1,000s.
Fig. 22 I have studied and followed SpacedEd (now Qstream) since 2010. I have twice interviewed its founder/creator Dr Price Kerfoot and based my PhD doctoral thesis on using the SpacedEd platform to test compliance training with asthmatics.
Completing the MA ODE, I elected to complete two further modules in preparation for applying to undertake doctoral research. During my studies I had become fascinated by what was then a new platform developed at Harvard Medical School by Dr Price Kerfoot called ‘SpacedEd’ which used the simple mechanism of very carefully scripted multiple-choice questions sent to a mobile device. My research proposal was to use SpacedEd to educate people with mild chronic asthma to improve compliance to their drugs and to measure learning effectiveness by an improvement in lung function. I firmly believe that there are many situations, and subjects, where knowledge has to be acquired particularly with first year students before it can be applied which would suit learners at all levels.
Fig. 23 CloudWorks used as part of an online collaborative exercise with The Open University
Creativity and innovation can put you out on a limb. I am a compulsive ‘early adopter’ who wants to see, use, judge, and experiment with every new app, platform or tool. I therefore have Alexa from Amazon and am confident though currently underwhelmed: she doesn’t take dictation or speak French. Historically I was early to blog in 1999, coding my own pages until I joined the platform Diaryland, and then quick to try each platform as it emerged from LiveJournal through to WordPress (on which I have several blogs.
Only this November I loaded diary App to my iPad ‘My Wonderful Days’ to support my desire to keep a daily journal or diary again: I never miss a day, and use it, to keep some kind of track on what I read, see and experience every day. There is huge cumulative worth to this: I find I forget just how many books I have read, for example, even where I have made notes so these too will go into a blog and tagged. I have studied and review people and tools for ‘life logging’ and feel confident that they can be dismissed as giving little support to the learning experience: the student needs to be making choices to ‘grab’ or store information. The benefits of ‘lifelogging’ are for those with dementia or Parkinson’s Disease to help bolster weakening short-term memory. Otherwise, the healthy brain is designed to ‘forget’ and we should be allowed to – students encouraged to find ways to repeat, review and re-use thoughts and knowledge they need to store in their long term memory.
Fig. 24 Rosetta Language Learning
I am quick to try new apps and platforms, whether Prezzi or QR codes, ListServ or Google Hangouts, ePortfolios and multiple-choice assessments, (SpacedEd, now QStream). I rave about the language learning platform Rosetta Stone having greatly improved my grammar, vocabulary and especially my pronunciation with it. I recently signed up to Yousician to try and get my guitar playing skills a bit better than bad. A couple of the stalwarts of my working day are Simple Minds (for mind mands) and Studio (for annotation images and charts). I also have used a variety of idea/storytelling supporting tools such as PowerStructure and Final Draft (though ostensibly these are for writing novels or screenplays).
Creativity regarding online learning means many things: simplest of all it is pragmatic problem solving, dawning upon experience and a willingness of different minds to look at new ways of doing things; creativity also standards and quality controls, a platform or app like a chair can be both functional and beautiful, it is shocking how many times a platform or app can be neither thing: it looks terrible and doesn’t worse, or even if it works it looks terrible and leaves users lost or demoralised: ease and joy of use is crucial, as well as relevance and something being embedded in the learning experience as a compulsory component : make a thing optional and most students opt not to use it.
Fig. 25 OUBS: Recording lectures and seminars (including Cherie Booth’s inaugural lecture, marketing planning foe web development and organising webinars.
At the Open University Business School, as with the Western Front Association currently, I respond to and support a myriad of people helping them to make the best use of the platforms we have available for them. There is often a need to persuade, to present, and the assist and nurture where people are hoping to, or are expected to use a piece of technology themselves.
Fig. 26. Drawing on the research and writings of many specialists, past and present.
Not a teacher, though I have taught in primary and secondary education, and in higher education given talks and run workshops. With my children now in or starting university I cannot help but pick their brains about the learning experience. My son is using FlickR to build a portfolio of work, while both my son and daughter are disappointed by the percentage of students who don’t do any work. Not a teacher, though I have been a professional swimming teacher and coach since 2005 and as I gained professional qualifications and learnt through traditional methods : workbooks and seminars, I regularly advised the Amateur Swimming Association on e-learning, preparing proposals and scamps on best use of video. Not a teacher, though I took a six week course with Oxford Brookes on teaching in higher education (and gained a distinction – and 10 credits). Not a teacher, though I took an OLDS MOOC and ended up working collaboratively with educators from the university of Lincoln to devise a MOOC on video for educators. Not a teacher, though I devised a use of QR codes in teaching the First World War. Not a teacher, though I devised a research thesis based on studying a cohort of undergraduates. Not a teacher, though having completed the MA ODE and further MA ODE OU modules I have repeatedly studied and consider how a wide array of tools and platforms could or do support educators. Not a teacher, though taking a close interest in the work of Kineo I gained an insider’s perspective of how learning platforms were developed for ‘City & Guilds’ worldwide.
Though not a teacher, I see myself as an ‘educator’ and facilitator, an informed, personable enthusiast, always ready to push my own studies further, including to doctoral research.
Whilst endeavouring to keep my skills and interests up to date, I also have a career of relevant and valuable core skills from preparing a creative brief and chairing workshops, to presenting and championing an idea, to supporting one to one or presenting at a conference, to producing video and interactive projects, even operating video cameras, editing and posting content online. I believe I would make a credible, valuable member of the Technology Enhanced Learning team at the University of Sussex.
I was up at 3.30am and I’m not even presenting. I use these early hours to write – pulling together ideas before they blow away in the wind of daily life in a household where the number of teenagers has suddenly doubled. We have the older teenager couple, and the young teenager couple … and the parents of two of this lot looking at each other and thinking ‘we’re teenagers too’.
Three hours of short presentations and without exception each has an impact and contribution to my thinking an practice.
This despite the presence of a lorry full of blokes with pneumatic drills who attacked the house an hour ago – cavity wall insulation.
I am sitting here with industrial strength headphones – for a ‘test to destruction’ I’d say that these Klipsch headphones are doing their job admirably. I ‘suffer’ from having acute hearing … I do hear the pins drop a mile away. I need headphones like this whenever I leave the house otherwise travelling is a nightmare.
Is this normal?
The great value of a session like this is to listen to your fellow students – a voice, more than a face, evokes character and conviction. Not that I ever doubted it but everyone is clearly smart, focused and keen to ‘play the game’ when it comes to using online tools.
There isn’t enough of it.
The OU has a habit of designing the life and risk out of a module. Bring it back. Vibrancy and energy are born of risk.
Lonely Little Clouds
There are all kinds of ways to share your learning online.
Have you tried Cloudworks?
The group I’ve been working in have dubbed them ‘lonely little clouds’.
I takes me a while to spot my own, let alone find anyone else or specific group activity. Navigation is a nightmare. Instead of being tethered to the ground like a kit, every time you enter Cloudworks it is like trying to get a helium filled party balloon to go in a specific direction by blowing on it.
Serendipity built in.
There’s no sign in page. To login in I click through pages until something I want to do requires a sign in.
Blog posts can be the same.
Finding the place, space, time and group where there will be some co-ordinated as well as vicarious engagement is not so easy. Getting it to work is a science not an art.
I had experience of listServ in 2001 on the original Masters in Open and Distance Learning.
I rather think it was a bit like this platform. It worked because you could respond in turn.
I also find the right forums in Linkedin work where there are enough people contributing to the degree that an asynchronous conversation becomes quasi synchronous.
There are ways and habits and even an acquired culture of behaviours with all of these.
The most valuable insights I have gained comes from being part of this Open University Student Blogging Platform.
You have a basic blog, but every post from all students is posted in a strict chronology just like the old, threaded ListServ. One hand on top of the other.
Like cards being dealt from a pack.
Your voice gets its chance. Never mind if it isn’t picked up. It has its life in your blog too.
It’s as if it is getting two chances of being spotted. A third would be to ‘stack’ an entry in a subject-specifc platform too. i.e. common categories creating another distinct list.
This means that anyone who is active has a chance of being read.
There’s no obligation. But it implies when you post publicly that you are part of a collective enterprise rather than a diarist writing on your space, strictly on your terms.
And it doesn’t offer bells and whistles.
Nor should it. This platform offers a way in for the novice. In fact, I recall how I struggled three years ago when I first joined in. Why couldn’t it be like WordPress or Blogger or LiveJournal? I’m glad that it isn’t, glad that there is a sense of continuity with bulletin boards and the ListServe.
Both from my own modules and especially the eclectic mix of everyone else here, I have been introduced to a wonderful myriad of possibilities, ideas and perspectives.
There’s a very tricky balance that decides if one means of communicating catches on, or even works with a particular group.
I am going to throw myself at the OLDs MOOC this afternoon and see if I can see where my head should be.
OLD MOOC WK 3 Activity 1 Spend 10 minutes thinking about the last time you needed to design a learning experience
Every week I ‘design’ a programme of learning when I take, one after the other, four groups of swimmers at my local swimming club.
Some 12 years of doing this, training and CPD means that I no longer prepare a programme in advance, rather I know the stroke and skills we are covering each week and have in my armoury a set of activities. These build from warm-up over 5-8 minutes into a variety of drills tailored to fixing problems with a stroke. The pattern whole-part-whole is used – to swim the stroke, spot problems, then put in a series of drills and exercises, typically involving only the legs or only the arms – as in ‘part’. There are then advance ‘whole swim’ drills and any number of complementary fun activities. Diving or racing typically ends the session.
Often I draw on sets of images from ‘The Swimming Drill Book’ to show swimmers poolside what I want them to do – so a sequence of actions or a particular arm, body or leg position. Used in this way these sets of images can become like a set of cards that can be placed in whatever order I feel is appropriate as we go along.
Planning a programme of work for a squad is akin to creating a curriculum that runs from September through to the competitions season that runs through the Spring and Summer.
Creating e-learning for corporate clients – compliance on health and safety, data protection, graduate induction and so on, might follow a remarkably similar pattern.
The ‘warm up’ is an introduction, ideally something to grab their attention. Headliners on the banking crisis, a news piece on a data protection scandal, a criminal banged up (CPS induction) or a young person (actor) having an asthma attack. Like the swimming session these modules typically run for an hour, so 12 modules at five minutes each isn’t unusual. There will be introductions to themes and ideas, following by activities to check learning or integrating an activity with fact finding.
It isn’t all online – learners might have to figure something out on paper and then return to the screen.
It may also be personalised, so going into the system to generate something like a holiday request as per the instructions in the learning activity. Whilst the swimmer is observed and various skills checked off, in the e-learning experience the ticks relate to an activity successfully completed. This is not always linear, sometimes it is more exploratory, or can be done out of sequence, but the goal is to get everything done and demonstrate knowledge. At some stages a follow up set of questions will be issues to keep the information fresh.
The outcome is primary – what are you trying to achieve.
It is either state bluntly or apparent from the activities that day.
GOAL – To ensure that all swimmers keep their hands in front of their shoulders when swimming competitive breaststroke.
GOAL – To ensure that all graduate lawyers starting with the CPS can visualise a file as a defendant/law breaker – a person on whom all kinds of institutions and other people impact as their case comes to trial.
I have always used a communications industry brief to spec out the project and to help focus on the ideas that are required. On a single sheet of paper respond to the following:
- What is the problem?
- Who are you speaking to?
- What do you want to say?
- How do you want them to respond to this?
- What else do we need to know?
In Swimming ideas come from formal courses, from colleagues, from resources online and books. You see something that works, so you give it a go. You show what appears to be an intractable problem with others and they offer a solution.
In e-learning the ideas are developed in a lengthy workshop – the client(s) and several team members strip down the creative brief, draw on the knowledge of an experience L&D manager at the client end, may include a subject matter expert, but certainly includes a learning designer and project manager. Flip charts and post-it notes are used.
A number of creative problem solving or idea generating activities can also be used – moderating and leading techniques compiled, trialed and explained by VanGundy, for example.
Marker pens on large sheets of paper – typically on sheets of A1 Flipchart paper – sometimes these are taped together.
My personal preference is for wallpaper backing paper as the long strips mean that people around a table can all contribute. These sessions need to be carefully choreographed … and at various points the outcomes stated, written down so that everyone can see and agreed.
Once done the Learning Designer takes it all away and compresses it into a form that can be shared digitally – typically a PowerPoint, with the warning that this should not imply a strict linear expression of the learning. Other programmes can be used, usually something built by the agency or a licensed commercial product.
Other learning experiences I have ‘designed’ – linear and interactive video to support facilitated learning, run to some 50. These followed a far less collaborative process of taking a brief, brainstorming ideas alone … sometimes using an interactive tool called ‘Ideafisher’ then producing a synopsis, treatment and script. When other professionals come in to produce the learning the design stage is complete. For interactive learning the video is scripted as a number of components that are an integral part of the learning journey.
Guzman, R (2007) The Swim Drills Book
Herd, C., Bentley, J., Morrison, D., Earnshaw,M., Haines,B., Woodford,S., Hooper,M., Lancaster,G., Knox.S., Nebel,A., Doyle,A., Bishop.A. (2003) The Client Brief – A best practice guide to briefing communications agencies – Joint industry guidelines for young marketing professionals in working effectively with agencies. Copyright by ISBA and CAF, representing the IPA, MCCA and PRCA (last accessed 9 Jan 2013 http://www.apra.cz/data/dokumenty/PRCA-The_Client_Brief-Full_Guidelines.pdf)
VanGundy, A.B. (1988) Techniques of Structured Problem Solving, 2nd ed., Van Norstrand Reinhold.
I would encourage people to think what happens next?
What happens beyond this episode and setting?
How does this experience extend and connect with characters lives further into the future (and how can we as designers support the making of these connections and their sustenance)?
Overly complicating ideas as only academics can do …
Fig. 1. The interactions and resources of the Zone of Available Assistance ZAA (Luckin, 2010 p92).
“The ZAA describes the variety of resources within a learner’s world that could provide different qualities and quantities of assistance and that may be available to a learner at a particular time”. (Luckin 2010 p 28)
What is the difference between “Ecology of Resources” and Lave and Wenger’s “Situated Learning”?
The Ecology of Resources (EoR) is a design framework that supports us in designing learning experiences that take into account the learner’s context (it provides a method for modelling the learner’s context in terms of people. tools, environment, knowledge and skills to be constructed, and the learner’s knowledge, motivation, etc). The EoR does not specify that we design for learning in authentic contexts (i.e. contexts where the knowledge would be applied – as situated learning discusses). We might be designing a classroom experience. But modelling the learner’s context through the EoR helps us design that classroom experience so that it is not an isolated, abstract one, but an experience that is connected to other resources (people, tools, etc) in the learner’s context. For example, the learner might come across relevant knowledge/skills/learning outside of the classroom, and with careful design we could create connections to those experiences.
Katerina Avramides (OLDS MOOC 2013 18 Jan 2013)
Uncovering the potentially helpful resources learners and designers can draw requires investigation of context.
Cloudworks forces an asynchronous conversation while other platforms permit something that can be close to synchronous. My experience of three years as a post graduate on the OU MAODE … and before that a decade in e-learning, that messaging, and Twitter and any platform where you can express thoughts in your own time, but have a response soon after is far better than emptying the contents of your head onto the bird table and waiting for others to come and pick at it … or not. I found in Cloudworks, using it a year ago, that I might place all kinds of ‘gems’ about the place and get no response. Looking at the views and comments on e-learning gurus such as Grainne Conole I concluded that far from being clouds (wishful thinking) we were in a desert bereft of precipitation.
Give me a jungle, as a metaphor for a learning ecosystem any day.
Luckin, R. (2010) Re-designing Learning Contexts Technology-rich, learner-centred ecologies. Routledge.
It’s one thing to contribute to a flash debate, it is quite another to embrace the Cloudworks platform.
It is one thing to contribute to a flash debate, it is quite another to embrace the Cloudworks platform.
There is only one way to test the water, and that is to get in. We talk of ‘swim lanes’ for learning design, I like every platform, every social network, business network or here, educational network, to be a visit to another pool, a lido, indoor or out, leisure pool or training pool.
They need to know who you are, you have to sign in. Then you have to change, get in, and give it a go.
So I am for the umpteenth time adding a profile picture and a profile, tagging, finding favourites debates and linking to people.
It all takes time.
Online you control time. Intensive engagement might move things along … on the other hand, it may irritate those who’ve been here a while.
It should take time.
Find the rhymn of the place, observe when and where there is a buzz. Identifiy the ‘champions,’ come in on the periphery, pick up a thread, join in tentatively, give it a go here and there.
I make a contribution to a Flash Debate on the futre and threats to universities
Universities will flourish as they become part of the mainstream and engaged with the world, rather than distinct from it. Relationships with governments, industries, schools (for future students) and alumni (for past student) will develop and become continual, rather than passing. Student cohorts may look the same on the ground, but in the virtual world will be broader and deeper, technology and systems allowing a greater diversity. Not all institutions will have the ability, whether through lack of financing, the burden of their past and costs, to be flexible and change. The overall impact will be of an evolutionary change, though for some it will be a fight for survival.
Established, motivated, well supported and well known colleges and institutions, where there is strength as a brand, as well as financially, in their governing body and from alumni will thrive. They can afford to exploit the changing circumstances (and they can’t afford not to). Oxford, Cambridge, Durham, Bristol, UCL and the OU are not about to go under. On the other hand, new, complacent, poorly supported, little known educational institutions where the sources of income and grants may be narrow or uncertain, with weak leadership and ill-established (or disloyal) alumni will fail.
The opportunities to flourish are extraordinary; the global demand for tertiary education with tens of millions of people from Asia, for example, seeking higher education over the next decade means that there is a growing and hungry market if you have the right ‘product.’ Education is a business, whether the model is that students are educated for free or pay part of the fees, cash flow matters. Retailing has been in constant flux, from the high street to out of town shopping, with national and international brands dominating, and then online shopping cornering certain markets, from books to electronic goods. Retailers have had to change the mix, where they locate and what they sell. Universities are less agile and less prone to the vicissitudes of short-term purchasing decisions, but the impact on them of new technologies is no less profound. Negotiating their way through this will require skill, the most vulnerable institutions will fail.
Letters after your name differentiate you from other candidates for a job or promotion. Where there are many applicants for the same position where you studied, indeed, who you studied with, will matter. It helps to study under the best in your field. It depends entirely on where you wish or plan to go afterwards, where and if a position or job requires a certain qualification, and if a qualification from one or another institution has greater perceived or actual value. However, as those with experience of the job market will tell you, it is how what you have been taught is applied and how you relate to other people, that will determine your success.
CAMPUS BASED vs DISTANCE LEARNING
Technology is blending the two: increasingly students are opting for this, to be campus-based, but to take advantage of the technology to better manage their time or support their learning. Far from being the death-knell of the traditional university, new technologies will assist in their finding ways to develop and support a broader and deeper student body. Participation and collaboration, socialising away from the screen, is a vital component of the university experience for those coming out of secondary education – the demands and expectations of a mature student are very different. How people get on, how they work together, is a vital lesson that a campus based university offers. Whilst increasingly our online experiences are as ‘real’ as everything else we do, it is how and if we can work as a team that will decide how we progress. The student experiencing this will better know themselves, their strengths and weaknesses, and suitability for different career paths.
Like retailers, manufacturers, broadcasters, publishers and the post office, we are in a period of significant change, new technology was already having an impact, the economic down turn has aggravated this, obliging some forcing other institutions to act. How this change is managed will decide who survives and who struggles on. There is a fine line to tread between innovating early, or too late, changing wholesale or piecemeal. The wise institution not only spreads its risk, but also casts its opportunism just as wide as spreading your bets covers you in a world where nobody knows what will work or not. Libraries, one of the draws to a campus-based university, cannot be as influential as hundreds of millions of texts become instantly available in digital form. Senior lecturers and researchers should be employed for their ability to communicate, support and rally students around them, not simply because of the paper they are working on. Students will demand more if they feel it is the cash in their pocket that is buying what the institutions offers. Errors, failings and shortcomings of a person, a module or course, can be spread through online reviews and will decide their fate. New blends of courses will invent themselves where a student feels able, supported through e-learning, to cherry pick, even to study simultaneously quite different subjects. Cohorts, if on the ground still that 17-23 year old age group, will become far more diverse, with groupings formed by mutual interest in a subject. Life-long learning, already apparent in some professions, will become more common place as people recognise the need to refresh their understanding of some topics, while gaining new skills and additional insights.
Am I responding to a thread, or like the second or third speaker at an Oxford Union Debating Society getting up to say my piece?
And if I sit on the fence, what kind of debate is that?
We should be obliged to take sides, THAT would be a debate, otherwise it is a conversation, another online tutorial.
Thus far Cloudworks is like a new swimming pool, refreshing and full of opportunity. To thrive, let alone survive, it needs people coming down to swim, to jump in, to train, to meet …
And once you have your regulars, keep them coming back.
Grainne Connole is the ‘star turn’ in Cloudworks. She is Oprah. This is a channel, a network, a show. To stand out, let alone to be attractive to users, it requires this kind of ‘ownership.’
This ‘online filing system’ is weak because of how it is presented NOT for what it does and can do.
It has the potential to be a social educational campus/network. The key is to overlay ALL assets with an image of the person who composed the material, i.e. the entry into the content is the person or if not an image, then at least the opportunity to add a ‘book cover/sleave’ i.e. something visual, relevant to the content, personal and engaging.
Facebook has the right balance between form and functionalty. There is a caareful balance of personalisation and prescribed layout/design. (Like a good TV channel, you know where you are when you’re in Facebook).
Often I see ideas screaming out for the input of a designer
Here I mean a visualiser, an art director kind of designer, someone who can take the excellent functionality, the problem solving, engaging, satisfying programming/sites – and add some feeling.
We are emotional beings, we respond and are motivated for subjective reasons. We chose one thing over another because we ‘like’ it, not necessarily because it is better than another product or service.
In time it won’t just be an art director that is required, you’ll need a producer
… someone who can run the ‘channel’ as a living entity, as a live-show, that will include video. Am I describing the librarian of the 21st century, an ‘asset manager’ who is not working in the City of London?
If you give the new bubbl.us a go I promise that some of the things it does, and how it looks, makes it a joy. Every time you create a new node or bubble it automatically offers a different, though matching, graded shade of the previous colour.
(Six months ago it was more child-like – you deleted a bubble you didn’t want and it bursts into flames! Now they fade away like mist on a Spring morning).
There is a war going on out there.
Make yourself attractive. People haven’t time to compare sites, they’ll just run with what looks right and if it delivers they’ll stick with it.
See Visualising the Learning Design Process, A. J. Brasher, below.
See Information is Beautiful, David McCandless.