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Fig.1. Listening to a memorable and evocative ‘visitor audio tour’ on Alcatraz. Away from the bustle of people, by a nature reserve for nesting gannets.
1) Theme and Format. Presentation of a multimedia model, QStream, for use before, during and after a trip that might be to a museum, historic property or battlefield.
2) With the centenary of the First World War upon us I would like to find ways to enhance the visitor experience, perhaps for those with a GCSE or A’Level, or an undergraduate interest rather than for the general public. Ideally there would be options to select a level of interest and previous understanding.
3) For this audience Secondary or Tertiary audiences will be of most interest. Perhaps even promoting an MA course for graduate Historians?
4) I have had an interest in QStream for a couple of years and developed a proposal for its use with patients with chronic illness. This is an alternative, though equally valid use for the platform. My only variation on this would be to include an audio component, and/or to track visitors so that content might be tailor to and for them.
5) How an App that spaces learning over a period of weeks and months can support the experience of visiting a museum, historic property or battlefield.
How an App is able to create a personalised experience for a visitor to a museum, historic property or battlefield that enhances the learning experience without distracting from the artefacts or the place itself, in other words, in compliments and augments the experience created by the visitor on their trip.
6) Already familiar with QStream (aka Spaced-Ed) I checked on latest papers and developments. I searched ‘museum’, ‘augmented’ and ‘elearning’ and from a selection of around 12 papers have thus far read, in depth, two of these as well as a couple of commercial conference presentations of a museum platform. Based on this the idea is shifting towards headphones tracked in a space feeding a bespoke sound landscape and commentary based on where a person is and their observed and apparent behaviour. One platform avoided the need for any input by the user, though for my purposes GCSE (Key Stage X), A’leve (Key Stage Y) or Undergraduate, even Graduate is considered necessary so that you compliment the person’s necessary learning experience.
7) My literature research approach can always be refined, having completed H809 Research-based practices in online learning I feel competent to conduct a thorough search.
8) One glitch was to in error delete a folder in RefWorks rather than create a bibliography. There was no back button to undo. I make look at purchasing a commercial referencing tool such as EndNote. Having always felt that online learning was a process I felt the need to have a subject specialism too, for this reason I am taking a Masters degree in British First World War studies with the University of Birmingham. This is a very different experience. A monthly day of lectures/tutorial, a reading list with books to find from a regional university library, and an online platform that makes the OU VLE look like Whisley to Bham’s assorted allotments under the railway bridge! But you do get to meet fellow students and librarians.
9) Audio, without visuals, feelslike harking back to audioguides of the 1980s and 1990s, yet today, with GPS and other sophisticated tracking devices a visitor experience can be situated, to the spot, personalised to the individual, and still be evocative through ‘painting pictures’ in the mind without distracting from artefacts museum curators have so carefully chosen. A recent experience visiting Alcatraz, for all its Disneyfication and complimentary wildlife sanctuary cum Native American protest camp, included what I would describe as a BBC Radio 4 docudrama that was intelligent, moving an engaging – a blend of officer, prisoner and officer family oral memoir and soundscape. However, it did rely on the visitor being in the right spot when the audio was played so that very quickly, taking my own route around the island, I found the content in my head at odds, in an interesting way, with what I was looking at: gannets nesting on an old basketball yard (making it akin to a visit to the Farne Islands or the Bass Rock, also an old prison) while in the distance multimillion dollar multi-hull yachts raced the America’s cup.
The experience of Alcatraz would be extended if I had this audio-tour still to listen to repeatedly, to read as a transcript and then to find links for my own research. Having circumvented the regular tour I nearly found myself embarking with the headphones still plugged in … I’m like the characters in ‘Jurassic Park’, I soon tire of someone else’s plot and create my own journey. It gave new meaning to the ‘birdman’ of Alcatraz, for example. And I can see why Clint Eastwood would never have made it to land … you’d be washed out into the Pacific.
(The text below is a verbatim transcript from an interview conducted with John A Wilson MM in his 96th year in 1992. He was a machine gunner in 104th Brigade serving on the Somme and at Passchendaele. Here he mentions pill boxes, or block houses, German concrete bunkers that edged the Ypres Salient. These were taken, with great cost, between August and November 1917. Jack was sent in, undermanned, usually two men rather than five, to keep a Vicker’s Machine Gun in action for two days. One one occasion he was out for a week. He could not be reached. I believe he was either in Egypt House, or, once cleared of dead Germans, in Nobles Farm – both approaching Houthulst Forest north of Poelcappelle in mid to late October 1917. In every case the names of those he mentions, as well as places, have been verified through Trench maps and from Commonwealth War Graves data for those killed. In 1992 Jack attended the 75th Anniversary of Passchendaele – or Third Ypres, and marked spots where he buried his colleagues).
The original interviews were recorded on Sony digital tape. They were digitized in 2013 and will be available as a podcast.
Fig.1. The attack on Houthulst Forest, 22nd October 1917, North of Ypres .From the History of the 35th Division in the Great War. L-C H M Davson
“The Pig and Whistle, Columbia House, Courage Post … They were oblong, about 10ft long, with a bit of a table, two beds made with wire netting, with a bit of a dip and a step down to get in. I was in Courage Post. We had it all sandbagged up. The gun was on its SOS feet. It was partly snowing at the time and the door was covered with an oil sheet in case of gas. And here’s muggins with a couple of bricks and a billy can cutting some shavings to make a bit of heat when this Jerry sticks his head under the oil sheet. Nolan was having forty winks. He started talking away in Jerry”.
Without hesitation I jumped on him and got him down. Poor little devil.
“Get up man. See if there’s any more, see if we’re surrounded’.
We had him with us all day and had some tea. I patted him on the back. I said ‘La Guerre Fini’. I can still see him and he’s only a little chap as well. They used to have those long coats with pockets. He had one in here with a picture in it of his wife and kiddies. He showed me and cried. He was just human like anyone else, forced to do something he didn’t want to do.
He had a brand new Mausser in a back pocket; he could have just pulled it out. It was fully loaded.
He pointed and said, ‘Mitrieusse. Angel. Mitrieusse’.
Blair was a Scot from Glasgow … he happened to come around.
“Where the hell did you get him from?”
He went away with the Mausser.
“I’ll send someone up from Brigade HQ.’
And he sent this Sergeant and Corporal up.
I can see him now being marched down the duck board to Brigade Headquarters.
The next day all hell let loose on this ruddy farm in front where they reckoned there was a machine gun. No more Nobles Farm after a few minutes.
Egypt House was a tremendous pillbox despite all the bombardment and in front of it it this huge forest – just tree stumps mind. It had three compartments.
We were occupying this top compartment, some infantry men were in this one, our section officer was in that one. There was a passageway here. It was facing the wood where Jerry was. No barbed wire. All shell-holes and mud. Behind us was what was left of an old country lane which ran up to the forest.
We had a gun on the corner. I went along to see Blair (C.O.). Came out, into the passageway, got to the archway out, then you more or less had to keep down to watch out for snipers. I’d seen Blair, taking the usual care, got to the first doorway, stood a second … bullets rattling the doorway from the wood. Jerry was chancing his arm. I stood there and he hit the doorway with one of these whiz-bangs while I was standing in the middle ready to go. I was almost blinded by bits of flying concrete. I waited until the smoke had cleared. I ran across and in … one of the lads says ‘are you alright, Jack?’
‘Yes’ I says, but was bleeding from scratches on my face. They were superficial. This was a bit stuck in a button.
(The first frosts were in early December, followed by clearer weather and fog).
- Hell on Earth: The never before seen colour photographs of the bloody battle of Passchendaele (warhistoryonline.com)
- Ypres and the battlefields of the Salient (greatescapesblog.co.uk)