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Online Learning Revisited

It won’t get me a job as a learning technologist (aka technician) but I’ve said it (in a presentation interview online) and will repeat it now and develop the argument, that the best learning experience a student can have is you in the room with them; if this cannot happen, then it is you LIVE, online, talking them through a topic, guiding them and praising them, correcting them and challenging them, responding to their individual stops and starts. Of course, one to one is not scalable. Nor is it sexy tech. So there have to be compromises.

In my five years completing a Masters in Open and Distance Education (MAODE) with the Open University, taking the five required modules, and in due course another two or three to complete the ‘set’ I can recall two positive modules and equally positive experiences – and outstanding results. No longer the 42/53 and odd 70 I got in other (and admittedly earlier modules), but 92/93 – If I’d retaken the entire MAODE I guess I might have gained a Distinction. Though I am certain I would have needed the kind of support these tutors provided, but they only provided that support on their modules.

This was all online, ‘at a distance’ and very little of it was live. Rather we were ‘as live’ as much as anything putting content into a common OU Student Blog that our tutor and fellow students could dip into. I know that one or two students did outstandingly well and barely interacted at all … but I’m a social learner, I like the praise, I like to be ticked off and corrected too – and to put awkward questions, and to ask ‘why?’ over and over again. I don’t mean to be annoying but when I don’t ‘get it’ I just don’t and it takes a new angle, a new link, something else to read, a chance comment, an analogy or visualisation to get me over the line. Then once I understand it, I really understand it 🙂 I wear it on my sleeve, it is tattooed into my brain.

So where does this leave online learning?

It requires engagement, it requires responsiveness to the individual, even tailor-made – it requires direct engagement from the tutor – ideally the course chair, and where not that someone highly qualified in the subject – NOT a ‘nanny’ moderator who knows f*** all on the topic. Expertise matures over time, it is not last year’s PhD student or this years MA student, it is ideally a professor, or a senior lecture, who lives and breathes their subject.

But how can this be scaled up to teach hundreds, even thousands?

When I last checked there were over 223 million young people around the world hoping to go into tertiary education. There aren’t the professors and senior lecturers to teach them. So we have to create learning, create learning, gamify it, modulerise it, make it ‘smart’ and compromise. AI will do a better job that some tutors and mentors in due course – what is the point of a jobsworth mentor/tutor who restricts their engagement with you to a couple of hours on a Thursday evening – because, they tell you, they are only paid X to do X hours. This is where you need people who teach as a vocation, whatever the risk is to exploitation. This is for their line manager to protect them from, their union to negotiate or challenge if it goes wrong. Can a Chatbot behave like someone whose vocation it is to teach? To experience students finding and developing their strengths?

You have to make the time. And where time is limited you have to use Tech to make more time available – but it is always diluted. Online learning needs to be simple and effective for very particular tasks – I love the determined simplicity of the language learning platform LingVist for example. Involved tangentially in the development of a language learning platform in 2000/2001 I have followed developments closely, tried many apps and approaches (including failed attempts at an A’ Level, and even a undergraduate degree).

In conclusion

Online learning in the form of a course or module must be offered in a multitude of ways to provide a complete experience which includes live/as live, interaction, solo study, old fashioned reading and essay writing, lectures too, as well as smarter IT elements to ingrain specific necessary elements which are suited to a Tech approach.

How to read an online course

Gilly Salmon Five Phases

Fig.1 Gilly Salmon’s ‘Five Stage Model’ for e-learning

How can you assess what makes an online course from something so complex and varied?

The answer is to think through the components that are likely to be there, or need to be there, in every session, or phase of the learning.

During the Master of Arts Open and Distance Education (MAODE) that I took through The Open University (entirely online), we often created and used flowcharts of various forms. This appealed to me. Keep it simple.

Gilly Salmon was the star of the moment. For a while she was the queen of all things ‘e’ from e-learning to e-moderators and her eponymous’e-tivities’. That was a few years ago. As I predicted when I started the MAODE in 2010 the expression ‘e-learning’ would soon be reduced to ‘learning’ – out context is digital in 2016, is mobile too – it is learning whether done at a desk with a book, in a class face to face, or on your smart phone during the daily commute.

Gilly Salmon has a system called ‘The Five phases’ delightfully explained in a Blue Style presented video from Swinburne University.

I love it. Though in one of her books or papers, I forget which, she did liken learning online to building not with Lego, but with Lego ‘Technics’. In this video she uses kids’ coloured wooden building blocks.

I’ve gone along with this so that the system can be moderated and applied to the online learning that I am always doing: currently on Search Engine Optimisation (Coursera), Photography (Coursera) and French (Rosetta Stone). As well as the MAODE, and two further MAODE modules I did ‘to complete the set’, I have done some 27 other courses on Massive Open Online Courses (MOOCs, First World War history, Climate Change, Arts in Medicine and much, more much.

Each course is made with familiar ingredients, though the recipe and outcome is always different. Some do it better than others. Some are poor. All could be better. Most will improve as the science behind learning online informs the educators where they are doing wrong. This is particularly the case I have found with Coursera who are on missions to analyse, research, share and improve every course that they offer.

Gilly Salmon 5 Phase Flowchart

Gilly Salmon 5 Phase Flowchart

Fig 2. Gilly Salmon’s ‘Five Stage Model’ simplified.

This is how Gilly Salmon’s model looks laid out left to right. A softly softly opening with human intervention leads to every so slightly more involved learning and ends with a test or assignment of some kind.

Model of Phase OneFig 3. How the building blocks are used. I would go further and give each shape meaning too.

The blue row represents people, an associate lecturer at the Open University, or a moderator. This, though ‘distance learning’ is more akin to ‘blended learning’ – this component of human involvement from the course tutors limits its scalability. Increasingly this blue row is fulfilled by the green row. The green row represents the technical side of things: the learning management system, the design and other digital support, easiest with copious and user-friendly ‘frequently asked questions’ (FAQs).

My own take on this is different.

This I take from the numerous online courses I have taken: starting in fact with one of the original Master of Arts Open and Distance Learning (MAODL) courses from the OU in 2001. I have taken multiple courses with FutureLearn, with Coursera, a few from Open Learn, specialist one-offs on MOOCs from various providers and language learning with Rosetta Stone (French and Spanish).

Ideal Supported 6 Phase Flowchart

Ideal Supported 6 Phase Flowchart

Fig 4. My own version of the ‘ideal’ e-learning or online course

Here, I have followed the same patterns and approach to suggest what I understand to be best practice for a Massive Open Online Course (MOOC) in 2016. For a start, the blue row should not be thought of as a person. The course design, the platform, ought to be intuitive enough and easy enough to follow without the need, for all the support and education benefits, of anyone from the course design team. How could a senior lecturer or professor engage with 10,000 or more students in any case. Far better to have the means for students to engage with each other. And where ‘constructed learning’ through collaboration is required maybe have self-selected and vetted student moderators taking an active role moderating forums and discussion threads: seeding conversations, acting as a catalyst for discussion and debate …

Of significant difference, from a learning design point of view, I introduce testing almost immediately. Simple testing, with a well-designed multiple-choice quiz for example, sets the tone for later, gets students engaged, and will build knowledge and familiarity with one assessment approach that should become a regular feature, and increasingly challenging as the module progresses. At Coursera learners are expected to gain an 80% grade in the formal assessments or not progress. You can, and have to repeat these, sometimes multiple times, going back over course materials three or four times even – this is what learning is about: not progressing until you have the concept in your head.

There’s a new row or column that needs to be added to this: monetization. In most cases these courses need to pay for two reasons: from a learning point of view people who pay for their course upfront are more likely to completed; from a funding perspective the creators of these platforms need to show a return. There are ample ways to make a course available free to the worthy.

Here’s some detail on each of these phases:

JFV Phase One MAX

Learning Online Phase Two JFV

Learning Online Phase Two JFV

Online Learning Phase Three JFV

Online Learning Phase Four JFV

Online Learning Phase Four JFV

Phase Five Online Learning

My aim is to develop a system to analyse online courses I do or have done.

I’m not looking for a ‘magic formula’ but rather simple indicators that can be shared with educators during the design phase, or when appraising a course after its first ‘presentation’ so that faults can be understood and fixed, strengths developed and repeated.

1,783,027 words, 1,879 entries over 5,091 pages if printed off. 

This how I left my first blog. Jonathan.Diaryland.com

It barely scratches the surface of the memories a brain can recreate. I tried. I have in there repeated efforts to recall the very first things I could ever feasibly have formed as viable memories: or were they words and images put into my head by my mother much later? I also noticed that in the comments I have two years of conversations with the now published author Catherine Valente and, would that I could verify it, a short exchange with Norman Mailer.

This diary is on ‘Diaryland;’ started in September 1999, finally ended in March 2006.

It feels like landfill: there’s so much stuff in there rotting away. Though it doesn’t, it’s digital. Closed because while I don’t give a monkey’s about writing on everything I have done, thought about or think where people can be identified it could cause embarrassment and offence. It took me a few years to realise that if I was receiving 200+ views an hour some of these people might know me.

No one I knew ever, ever said they were there. Not for a long time.

Perhaps they knew I’d close it down if they let on? I tried to obscure names and locations but that just got very confusing. I held a mirror along the Pennines and set everything that had taken place in Northumberland in Cumbria and vice versa. For people’s names I tried initials, so taking  ‘JV,’ for me is a giveaway, so I ‘cleverly’ decided to change names by one letter in the alphabet, so ‘JV’ became ‘KW’ and I’d go by he name ‘Ken,’ for example. I knew a lot of Sallys who all became ‘Tamsin’ or ‘Tabatha’ which threw my head as it immediately had me constructing different fictional personas for them – just as well? That’s what writing fiction is about, embellishment? ‘Ken and Tabatha’ sounds like the relationship between a Barbie doll and a Sasha doll.

There were a lot of ‘Js’ too for both boys and girls from the 1970s and there is a limited choice of ‘Ks’ to go with.

Only a few years later bumping into old friends from home and school have they said they knew all about ‘X’, and ‘Y’ or looked at the drawings I did of ‘K’ and the photo of ‘T.’ The greatest shock was getting into a conversation with my ‘petite amie’ from my school French Exchange when I was 17 – 33 years after we’d last seen each other (two years ago). I’d posted a teen sketch I did of her and wrote up in detail how we had behaved.

This content is of far greater value to me not ‘cleaned up.’ I keep it closed though I’m drawing upon it constantly as it contains a substantial part of the diary, verbatim, that I kept from the age of 13 to 28 and a great deal of stories that I wrote drawing on some of those experiences. These are finding life once again thanks to the OU’s FutureLearn course ‘Start Writing Fiction’ and, once again, a close writer/editor relationship that has formed. It is, should I ever get published, a sound example of the value of keeping a ‘notebook’ as that diary, even as I conceived it age 13 is a substantial ‘writer’s journal’ that follows life through the eyes of a boy growing into manhood, taking an healthy interest in the opposite sex and after some pain and love, finding and marrying ‘the one’ – and now celebrating 20 years married and soon to celebrate 25 years together.

What I find touching, then and again today, is that supportive friendships form with fellow writers or readers or editors that is enormously encouraging and guiding; people want my words. I feel like a stand up comic who loses his audience from time to time, then gets hit by a soft  ‘carrot’ or a bendy ‘stick’ and subsequently re-adjusts his ‘voice’ to the one they want to hear. 

Marking five years since I started my OU degree and an OU Student blog almost coincided with a logical, deserving step into the legitimate world of e-learning as I completed an ‘in-tray’ exercise ahead of a second interview. As I prepared to mark this ‘Five Years’ (a totemic time period for any David Bowie fan) I thought I could be announcing this literal step onto a ‘platform’.

Though I also had in mind my response to it not happening:

  • no more job applications
  • no more OU courses
  • back to writing with a renewed vengeance and determination. (I feel the Start Writing Fiction course on FutureLearn has refuelled me. I’ve been a petrol engine trying to run on diesel all y life and they fixed that)
  • once again give a substantial body of unpublished work (manuscripts for novels, screenplays, TV series, radio plays) their chance. (I have made and found the time and was for a couple of years indulged by an agent and producers enough to get interviews to discuss treatments and first scenes. On reflection I was a chef who appeared to promise something delicious but kept serving the thing up either cold or over spiced. SWF has been like a short course in Cordon Blue cookery; I may not be there yet, but at least what I’m now producing is edible).
  • and commit to a two month sailing trip later in the year: the Atlantic via the Canaries and Cape Verde to Bermuda.
  • Meanwhile I have picked out one manuscript, something I dated March 2006 when I boxed it away, that runs to around 100,000 words and 42 chapters. I am revisiting, rewriting and posting this in little bits. It’ll take at least six months working 14 hours+ a day.
  • eight hours a week ‘work’ fails to keep the wolf from the door. I could do with at least 20. 

I didn’t get the job.

Life has moved on.

I am writing with fury and loving it. My only regret? The need to sleep. 

Writing fiction at:

http://www.startwritingfiction.wordpress.com = password protected

Diaryland at:

http://www.jonathan.diaryland.com = password protected

Data, Analytics and Learning

Data, Analytics and Learning

From E-Learning V

Fig.1. EdX MOOC – right up my street (MOOC = Massive Open Online Course).

These, like the NHS, are ‘free at the point of delivery’ – they are free and online with often, potentially at least, a huge enrolment – though this collapses on the heavyweight longer courses such as the above to around 5%. FutureLearn with its three week ‘lite’ format is retaining 22% of those who register.

They are free, but the US ‘Open Learn’ courses don’t half use the opportunity to sell you at every turn on the idea of making a contribution, or purchasing a badge, certificate or even a formal assessment. It shouldn’t feel like one of those holiday timeshare things or a ‘free’ trip to a traditional Turkish village where you are flogged carpets.

Might the supply of free online learning of this calibre threaten traditionally courses entirely?

H817 on Open Learning, a new MAODE module, is, in various alternative forms offered online. Here with George Siemens, now at the University of Texas. This would be no different to Martin Weller turning up at Harvard and offering a version of H817 or some of the other MAODE modules on the EdX MOOC platform.

Proud and happy to call myself a ‘Master of Arts’

From E-Learning V

Fig.1. Mr Kung Fu – was he the master or the pupil?

When I completed enough modules early last year to graduate as a ‘Master of Arts: Open and Distance Education’ I felt like a fraud; I’d scraped through, more importantly I didn’t feel I was ‘fluent’ enough in the subject. One module, H817 had been replaced and had felt a little dated at the time. This is why I’ve ended up doing a couple more MA modules from the MAODE – I have only one missing from the full set (H817 Open) which I may do in due course. I could even put it towards an M.Ed (Masters degree in Education) for which I also need the compulsory 60 point module Educational Enquiry which next registers a year from now.

From E-Learning V

Fig.2 The forgetting curve

Confidence to call myself a ‘Master’ and belief by others that I know my subject led me to being asked to join the Open University advisory panel on the MAODE and in the same week to join the board of advisors for a national educational body that recently met. Now I feel I have enough of ‘the knowledge’ at my fingertips. I prepared for this first meeting my searching through this blog: it shouldn’t surprise me to know how much I’d forgotten, studying why and how we forget is very much a part of education – it is summed up in the Forgetting Curve (fig.2) that Hermann Ebbinghaus thought up over a hundred years ago.

From E-Learning V

Fig.3. SatNav (not me)

It intrigues me that no gadget we own can circumvent this: that in fact, take a SatNav for example, let’s assume that it takes you on a journey in the correct direction. Let’s say you keep using the SatNav regardless. You could probably turn it off after two or three of these trips as your brain lays down the landmarks in your longterm memory. Thinking of which, I think the SatNav makes an excellent model for e-learning; just image you need to learn 120 absolute facts as a junior doctor – you could have your SatNav ‘peg’ the facts to specific points of a familiar journey. When you sit the exam it’s then as easy as driving this route in your mind’s eye visualisation everyone of the facts along the way.

I wander, cloud like.

I’m writing up my notes from this national advisory panel and over the next four years can hopefully nod at the courses that appear on which I’ve had some influence. Still not there yet, but I’m one heck of a long way further on since February 2010 when I re-booted this malarkey.

The answer has to be a P.hD. And I guess the only place to do that would be with the Open University. I went off the boil on that one a year ago, though I did secure a couple of interviews but came away suitably crushed.

It will have taken by then, at least ten years, more like 12 or 13, to call myself a ‘Digital Scholar’.

The connectedness of ideas by learning online – towards a new theory of learning

From E-Learning V

Fig.1. This IMHO is what learning has become in the 21st century – and how it got there

There’s more going on here than you may realise!

From E-Learning V

Fig.2. Traditional top down learning

Two triangles, one above the other and linked with a down arrow suggests traditional top down learning … or simply knowledge transfer from someone who knows something to someone who does not.

From E-Learning V

Fig. 3 By someone’s side

Two triangles, one facing the other, may represent a shift towards collaborative or horizontal learning in a formal setting, though for me it represents the learning you do away from the institution – with friends, with family ‘on the same level’ as it were.

From E-Learning V

Fig. 4. Participatory and situated, networked learning on the periphery

From E-Learning V

Fig.5 The thinking starts with Vygotsky and his research into behaviorist learning

It then progressed to the study and analysis of learning in communities

From E-Learning V

Fig. 6. Activity Theory as conceived of and developed by Yrjo Engeström. 

From E-Learning V

Fig.7 The interplay between two entities or communities coming together to solve a problem and thus producing something unique to them both (object 3) – a fresh idea.

From E-Learning V

Fig.8. Activity Theory re-connected – breaking out

Though developed over some thirty years the structure of ‘Activity Theory’ as a model is breaking down because of the quality, speed and way in which we now connect overrides barriers and invades silos making communication more direct and immediate.

From E-Learning V

Fig. 9 Activity Theory in a connected world

Everyone and everything is just a click away.

From E-Learning V

Fig.10 Visualizing the maelström of original ideas generated by people sharing their thoughts and ideas as they form

The maelström of new ideas where people and groups collide and interact. Historically this had been in grounded ‘communities of practice’, whether a London coffee shop or the senior common room of a prestigious university, the lab, the studio, the rehearsal room … today some gatherings online are frequent, enabled by the Internet and no less vibrant as like-minds and joiners contribute to the generation of new ideas.

This, drawing on Engestrom via Vygotsky, might be a more academic expression of Open Learning. Here a host of systems, expressed in model form, interpose their drive to achieve certain objectives into the common whole. That mess in the middle is the creation of the collective powers and inputs of individuals, groups, departments or institutions. The Open bit are the connections between any node in one system, and any other node from any other one of the systems … which blows apart the actions within a single system, making them more open, though not random.

From E-Learning V

Fig. 11 It’s going on inside your head.

fMRI scans reveal the complex way in which ideas form and memories are recalled and mixed-up, challenged and re-imagined. We are our very own ‘community of practice’ of conflicting and shared viewpoints.

From E-Learning V

Fig.11. Perceiving brain activity as the interplay between distinct, interacting zones

From E-Learning V

Fig. 12 Ideas enter your system, your brain and are given a fresh spin

From E-Learning V

Fig.13 Ideas coalesce until you reach a point of understanding. The penny doesn’t so much as ‘drop’ as to form.

Where would we be without one of these. 98 billion neurons. A uniquely connected mass of opportunity and potential. This is where, of course, memories are formed and thoughts had. Increasingly we are able to share ideas and thoughts as we have them, typically through the tips of our fingers by sharing our thinking online, especially where it comes to the attention of like-minds, and troubled-minds – anyone in fact or strongly agrees or strongly disagrees enough to contribute by adding their thinking and revealing their presence.

Why most published research findings are false

Why most published research findings are false

REFERENCE

Ioannidis, J A 2005, ‘Why Most Published Research Findings Are False’, Plos Medicine, 2, 8, pp. 696-701, Academic Search Complete, EBSCOhost, viewed 12 February 2013.

What is learning?

From E-Learning V

Fig.1. Learning that is connected, socialised and shared

Does learning happen within the head of an individual, or is it mediated, situated and distributed?

Learning as an artefact is the potential informed or insightful response in an individual’s brain. Learning as a process includes the mechanisms of the brain and everything that person perceives around them – which must indirectly include everything they’ve laid down in their memory and how the subconscious responds to any of it.

What does a test or exam measure?

A test or exam can only be judged by how it is constructed and where and how it fits into a period of study – is the test part of the learning process or an assessment? Are the questions open or closed? Are their significant time constraints or not? So they should test what they were designed to test.

A response to any challenge: it takes time, experience, risk and a sense of what you are capable of

20140325-001651.jpg

Fig.1 The only time I ever got down this precipitous drop in one go, falling the fall line, was as a fit and by then experienced skier. Plagne-Bellecote, France.

It took eight years, a badly smashed leg, both thumbs and a rib. It is thirty years since I have been in the flat we used then – this is the view from the window. I have no intentions of getting any closer than this. Instead I will join the Ski Club of Great Britain Guide and in so doing learn from others and remain in one, unbroken piece.

My H818: The Networked Practitioner

Though I completed the Master of Arts: Open and Distance Education (MAODE) last year I didn’t feel like a ‘master’ – further modules as continual professional development have realised this: H809 for research and H818 for applying and sharing in an open and ‘directed’ way. My background is a producer in corporate L&D so the aim has been to support the shift from linear to interactive, to connected and open learning founded on applied knowledge of a number of learning theories.

H818 pulled together or touched on a number of personal interests:

  • Can creativity be taught or managed online?
  • What are the parameters, pitfalls and potential of open learning?
  • Recognition not just of an interface between online and ‘offline’ learning, but the blended mix where lessons from either world can inform the other.

There’s a difference between open (small ‘o’) and Open (large O): the latter, as I have done over 14 years posting content, is akin to ‘exposure’ – putting it all out there; whereas the Open movement to be effective, ironically, requires parameters and goals. From H818 the need to, reasons to and how to ‘ask’ became apparent.

The outcome of H818 is the Quick Response code in a Poppy to support open and connected learning about the First World War. As a creative exercise despite being unable to single out a ‘partner’ the working process has been akin to that in advertising where the creative team is a copywriter and a visualiser, with one if these or both likely to have programming skills – or the creative team becomes three. Openstudio online is like the studio I worked in at the School of Communications Arts where I was a student and now mentor.

The ask component has two parts to it:

I post then share blog posts on the QR Code idea via WordPress and a number of platforms: LinkedIn, Google+, Twitter, Facebook, Pinterest and Stumbleupon. This at best makes serendipity a possibility but is small ‘o’ – though the connections directly from this include BBC TV, BBC Radio 4, the national trust, King’s College London and a couple of people with direct, personal connection to the content I have posted – they recognise a face from a 1918 postcard.

The second part is, still early days, putting the idea to individuals and groups directly and asking questions that I take care to recognise where they are forthcoming. Using the above social platforms the request is directed at an individual, or to a specific specialist group. The ‘use of QR codes’ in education has uncovered far greater use and interest than the current papers suggest. Direct questions have gone to niche interest groups such that ‘talks’ on the use of QR codes in this way will be given to schools and to regional history associations. Not all that I approach have responded – this kind of ‘ask’ is a kind of selling or PR. It isn’t simply connectedness, it is networking too that expects a professional offering and response. ‘Consultancy’ is one thing, but the production side of it – seeing content successfully briefed in, financed, designed, scripted and delivered is my aim and so with tentative steps ‘Mindbursts’ is coming to fruition and will build on some 15 years of creating learning content in the corporate sector.

The second outcome of H818 is to try and continue and build on the relationships that were developed. In LinkedIn two groups have been set up: ‘The online masters’ and ‘MAODE’ – early days, but experience from the Open University Business School shows how from tiny beginnings great things can grew. The challenge in the early days will be to keep the kindle alight so that there is just enough ‘vibrancy’ to make it a worthwhile place for current and future members. Similarly, a blog where all members have ‘editor’ rights has been set up.

Returning to the idea of big ‘O’ and little ‘o’ it strikes me that my little ‘o’ behaviour is akin to being loudly in a crowd while big ‘O’ requires directed engagement and responsiveness. Which has me wondering that a journalist writing for a paper with its parameters and audience is more open than hiding behind the obfuscation of the blog. Which in turn, as has occurred throughout H818 has seen me completing a huge loop into an online world of the possible to the offline world of the actual and realising that quicker than I imagined learning is increasingly blended whether you put an ‘e’ or an ‘o’ or an ‘m’ in front of it.

My MAODE

My Masters in Open and Distance Education (MAODE) with the Open University (OU)

H807: Innovations in eLearning – Learning outcomes

H800: Technology-enhanced learning: practices and debates

B822: Creativity, Innovation and Change

H808: The e-learning professional

H810: Accessible online learning: supporting disabled students

This completes the Masters in Open and Distance Education (MAODE)

Taken in addition as continual professional development

H809 Practice-based research in educational technology

H818: The Networked Practitioner