What’s in a word? A subtle shift. Perhaps we’ll come one day to consider the word ‘student’ derogatory – why? Because it’s a put-down that places the educator at a higher level. We’re in it together, learning always and often playing dual roles as learners and the learned.

I find I am as likely to be involved in social media policy for internal communications as external so need to find ways to facilitate ‘proactive serendipity’ – one approach is ‘Yammer’; the other is low tech and inspired by John Seely Brown – the better organisation of social spaces to engender multiple chance encounters with colleagues (such as the coffee-machine) and eating lunch together rather than at a desk! (working in France was a joy on this front).